Privacy Policy
Welcome to Chatzhub. This Privacy Policy explains in simple words how Chatzhub Company LLC, which owns and operates https://chatzhub.com, collects, uses, protects, and handles information when you use our website and chat services. By using Chatzhub, you agree to this Privacy Policy.
1. Information We Collect
We may collect information such as your username, email address, profile information, messages, uploaded content, IP address, browser details, device information, login information, and basic technical information needed to operate and protect the website.
2. How We Use Your Information
We use information to provide and improve Chatzhub, create and manage accounts, provide chat features, keep the website secure, prevent spam, fraud, abuse and harmful activity, respond to support requests, and follow applicable law.
3. Chat and User Content
Messages, profile information, images, posts, and other content shared on Chatzhub may be visible to other users according to the features you use. Please do not share passwords, private financial information, personal documents, or other sensitive information in public areas.
4. Cookies and Technical Data
We may use cookies, sessions, logs, and similar technologies to keep you signed in, remember settings, improve performance, understand basic usage, and protect the website from abuse and attacks.
5. Security and Abuse Prevention
We may process technical information such as IP addresses, device information, browser information, and activity records to detect spam, fake accounts, bots, attacks, fraud, and other harmful activity. We may block or restrict accounts or activity that threatens users or the website.
6. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers when needed to operate Chatzhub, provide hosting, security, payment or technical services, or when required by law, legal process, government authority, or to protect our users and services.
7. Payments
If you purchase a paid service, payment information may be handled by the payment provider. We may receive basic payment details needed to confirm your transaction, but we do not need to store your full card or banking credentials.
8. Data Retention
We keep information only for as long as reasonably needed to provide our services, maintain security, resolve disputes, prevent abuse, meet legal requirements, or protect our rights. Some information may remain in backups for a limited period.
9. Your Choices and Rights
Depending on applicable law, you may have rights to request access, correction, deletion, or other handling of your personal information. You may also withdraw consent where processing is based on consent. Requests can be sent to our email address below.
10. Children
Chatzhub is not intended for children who are not legally allowed to use online chat services. Do not create an account or provide personal information if you are not permitted to use the service under applicable law. If we learn that information was collected from a child unlawfully, we may take steps to remove it.
11. User Responsibility
You are responsible for keeping your account information and password safe. Do not share another person's private information without permission. You should also avoid posting information that you would not want other people to see.
12. Legal Compliance
Chatzhub aims to handle personal information in accordance with applicable Indian laws, including applicable provisions of the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, the Information Technology Rules, and other applicable laws and regulations, as amended from time to time.
13. Changes to This Policy
We may update this Privacy Policy when our services, technology, or legal requirements change. The updated version will be posted on Chatzhub. Your continued use of the website after an update means you accept the updated policy.
Contact Us
For privacy questions, requests, complaints, or concerns, please contact Chatzhub Company LLC at chatzhub2025@gmail.com. Website: https://chatzhub.com.